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What Governs Your Account on 7basa

Using 7basa — including deposits via bKash, Nagad, or Rocket — means you accept the terms set out here. Access and eligibility depend on your local law and the regions where 7basa operates.

Account TermsEligibility RulesPayment ConditionsPrivacy Scope
7basa What Governs Your Account on 7basa
ACCOUNT SECURITY

How We Handle Your Data and Account

Security and data handling are built into how 7basa runs accounts, not added as an afterthought. Here is what we do on each front.

Data Retention

We keep account data for as long as your account is active and for the period required by our operating jurisdiction after closure. You can request a summary of what we hold.

Cookie Use

We use session and analytics cookies to keep your account login stable and to understand how the lobby is used. You can manage cookie preferences from your browser settings.

Wallet Verification

Withdrawals are matched to the bKash, Nagad, or Rocket wallet used at deposit. This one-to-one check protects your funds and prevents unauthorised transfers out of your account.

Data Requests

To request access to, correction of, or deletion of your personal data, contact support with your account details. We process these requests in line with our jurisdiction's data rules.

LEGAL CONTACT

How to Reach Us on Legal Matters

If you have a question about these terms, your account status, or eligibility in your region, our support team handles legal queries directly. Reach us through the channels below and include your registered account details so we can respond accurately.

Live Chat Available directly inside your account dashboard. Fastest path for account-specific legal questions — have your registered bKash or Nagad number ready.
Email Support Send detailed legal or eligibility queries to our support address. We aim to respond within one business day with a specific answer, not a template reply.
Help Centre Our help centre covers account terms, wallet verification steps, and region eligibility in plain language. Check there first for common legal questions.

Common Questions About These Terms

Real questions about account terms, eligibility, and data — answered directly.

Eligibility depends on your local law and the regions where 7basa is permitted to operate. It is your responsibility to confirm that access is lawful in your location before opening an account.

If we detect that an account was opened from a region where access is not permitted, we reserve the right to suspend the account and return any unplayed balance to the original deposit wallet.

Yes. Contact support with your registered account details and specify what data you want. We will respond with the information we hold, in line with our data retention policy.

Withdrawals are returned to the same wallet used for deposit as a security measure. This prevents funds from being redirected to an unverified account and protects you from unauthorised withdrawals.

We post updates to this page and may notify you via your registered contact. Continuing to use your account after a change is posted means you accept the updated terms.

Raise the dispute with our support team first, providing your account details and the specific decision you are questioning. We review each case before any further escalation is considered.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.