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How 7basa Handles Your Personal Data

Your account information stays with us — not shared, not sold. This page explains what we collect when you register, deposit via bKash, Nagad, or Rocket, and use the platform, and what you can do about it.

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7basa How 7basa Handles Your Personal Data
DATA SECURITY

How We Protect and Manage Your Data

Security is built into every layer of your account. Here is how we handle the four areas that matter most to you.

Encryption in Transit All data moving between your device and our servers is encrypted. This covers your login, your bKash deposit confirmation, and any account update you submit.
Cookie Controls We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can manage cookie preferences from your browser settings at any time.
Data Retention We keep your account data while your account is open. After closure, we retain records for a period required by applicable rules, then delete them from active systems.
Access Requests You have the right to request a copy of the data we hold on you, ask us to correct inaccuracies, or request deletion where permitted. Contact support with your account details to start the process.
DATA CONTACT

Reach Us About Your Privacy

If you want to access, correct, or delete your personal data, our support team handles these requests directly. Send your request with your registered account details and we will respond as quickly as we can. Bangladesh support is available through the channels below.

Email Support Send your data request to our support address with your account details. We aim to respond within a few working days.
Live Chat Open the chat window from your account dashboard. Our team can log a formal data request on your behalf during chat hours.
Account Settings Some data corrections — like updating your contact number — can be made directly inside your account profile without contacting support.

Common Questions About Your Data

Straight answers to what Bangladesh account holders ask us most about privacy and data handling.

We collect your name, contact details, and the wallet identifier you use — bKash, Nagad, or Rocket — along with device and session data to secure your account.

Your wallet number is shared only with the relevant payment processor to complete your transaction. It is not sold or passed to unrelated third parties.

Contact our support team via live chat or email with your registered account details. We will locate your records and send them to you within a reasonable timeframe.

Yes. You can request deletion by contacting support. Some data may be retained for a period after your request where applicable rules require it.

We use session and analytics cookies. You can manage or block cookies through your browser settings, though disabling session cookies may affect how your account functions.

Reach us through live chat or email support. Provide your account details and describe the concern. We treat data complaints as a priority and will follow up directly.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.